Regional Senior Living Centers Increases Benefits Utilization
This company provides a full range of personalized senior living services, from independent and assisted living to skilled nursing and rehabilitative services in over 110 senior living communities throughout Kentucky, Indiana, Ohio, and Michigan.
The staff is trained to honor and enhance residents’ lives through compassion and a commitment to exceeding customer expectations. To hire and retain excellent care, the company had to provide benefits services that meet their needs. Some of the challenges they faced were to:
• Increase utilization of benefits and/or benefits programs
• Reduce claims costs
• Improve internal efficiencies
• Improve the employee experience with company benefits