The ever-changing health care market continues to cause confusion and stress for your clients and their employees. When employees struggle to understand their health care, they tend to make poor and costly decisions.

Our health care advocates guide employees through the complex health care system and become better, more informed consumers. We assist employees and their covered dependents with questions about their health care coverage including prescription drugs, flexible spending accounts (FSAs), health reimbursement accounts (HRAs) and health savings accounts (HSAs).

We make sure your insurance is working the way it’s meant to and that your employees are engaged. Access to knowledgeable and experienced advocates who can help employees research claim issues and resolve denied claims, compare prices and discounts from over 70,000 pharmacies, find providers for second opinions and schedule appointments, and research network status and help employees find the providers that they need.

Employees can’t be true health care consumers if they don’t know how to “shop” for health care. Our advocates provide employees with up to three options for a medical test or procedure, along with quality and cost data, enabling them to make informed decisions about where to find cost-effective care. Armed with this critical information, employees save, on average, $340 out-of-pocket per request, while employers save $3,400 per request.

Working with DirectPath advocates:

  • Drives significant claims savings
  • Saves up to 80% on your medications
  • Creates better health care consumers
  • Reduces administrative burdens
  • Improves employee satisfaction with company benefits


Case Study

The Vitamin Shoppe Uses DirectPath’s Transparency Services to Empower Health Enthusiasts to Make Informed Health Care Decisions.

Download Case Study Here
  • Rewards Incentive Program
  • Rewards Incentive Program

Educating consumers about health care benefits isn’t always enough to drive change. To improve consumer behavior and decrease health care costs, companies are turning to incentive rewards programs. When employers design programs to support health care decisions based on cost and quality, everyone saves money.

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