You need to effectively and efficiently adapt to market demands, the evolving regulatory environment and keep health costs under control.
DirectPath guides employees to make better health care decisions with individualized education for selecting the right benefit plan, expert assistance in making informed care choices and rewards for sensible financial decisions.
Companies face several challenges, including the increased complexity and variety of benefits offerings, low health care literacy rates, ineffective or nonexistent communication strategies, lack of health care cost transparency and now, the COVID-19 pandemic.
The onus is on employers to give employees the information they need—when they need it and how they want it—to make smarter decisions. As employers seek to attract and retain quality employees and meet the demands of an increasingly diverse workforce, employers must offer a broader range of benefits. At the same time, to control costs, many employers are introducing new programs to encourage employees to shop around and/or to identify and manage their health conditions. These personalized new offerings, if not rolled out correctly, can cause analysis paralysis, with employees making costly decisions for themselves and their employer.
A personalized experience with effective communications around your benefits package and engaging your workforce year-round to use their benefits will motivate employees to embrace change.