My advocate was a huge help in finding answers to a recent claim that was not processed correctly by the doctor's office.
Luann S. - Member
I am so glad I reached out for a cost comparison for the procedure my doctor ordered. She was sending me to the imaging center at my local hospital where the procedure would cost me almost $1000 out of pocket.
Miranda A. - Member
The gentleman that helped me was extremely friendly and knowledgeable and took care of my needs.
Amber M. - Member
Quick and easy. The saving actually covered 100% of the test cost.
John C. - Member
My advocate was very instrumental in getting my issues resolved. Without his persistent work on my issue, I'm sure it would have dragged on.
Dorian L. - Member
All of my questions were answered with detailed information and kindness.
Kayla L. - Member
So friendly and helpful. Thank you so much.
Cindy W. - Member
My advocate was an amazing help! She was so kind and friendly and genuinely wanted to help me find the best options! Incredibly happy that I made that call!
Celeste J. - Member
DirectPath has been a great resource for me as I move through the insurance labyrinth of claims and deductibles and the list of doctors in and out of the network.
R. - Member
My inquiry was handled with efficiency and saved me a lot of time.
Gerda H. - Member
My advocate pulled up the information I needed right away and walked me through what I needed to do. Very professional and thorough.
Robert L. - Member
My advocate was very kind and knowledgeable.
Shanique W. - Member
The advocate I spoke with was very helpful. She walked me through my benefit options and gave me some real life situations to consider. The information she provided helped me to make an informed decision.
Julie D. - Member
He was very helpful and very extremely knowledgeable.
David P. - Member
He is 100% for customer service. He is diligent, industrious, and goes the extra mile to solve the problem(s).
Patricia S. - Member
I had the opportunity to add new benefits, and it was well explained to me.
Member
Great experience and very helpful, I wouldn't have known how to cut through the red tape without your assistance.
Brian W. - Member
My benefits educator was very polite, knowledgeable, and helpful.
Member
Easy and simple process explained in detail by a very pleasant competent person.
Member
The person who did my enrollment was super she was very helpful and went above and beyond to help me.
Member
Thank you for your help tonight! I was very grateful to be able to help our team member find some answers. I stay late for them, I'm glad you do too!
Kady G. - Member
My advocate was able to answer my questions clearly and in detail.
Leslie W. - Member
All of my questions were answered clearly and my advocate seemed happy to help.
Megan A. - Member
I received the best customer service ever from my advocate. It was absolutely amazing and very helpful. Thank you for your assistance.
Sandra P. - Member
I tried my carrier and was on hold for 25 minutes prior to hanging up. I called DirectPath and had my answer within five. My advocate was very helpful, friendly and knowledgeable.
Harold P. - Member