Employers turn to broker partners for help with recruitment, retention issues. Brokers expect their business models will likely evolve to help them compete in the coming year based on employers' needs.
To protect patients, the No Surprises Act went into effect at the beginning of 2022. Under the new federal law, people covered under group and individual health plans can't receive a surprise medical bill when they receive most emergency services, non-emergency services from out-of-network providers at in-network facilities, or if they're transported to a hospital by air, like in a helicopter or airplane.
Read MoreDirectPath surveyed brokers on their expanding roles, including which services they are currently offering to deliver the most business value to clients, and how their models are likely to evolve to help them compete in the coming year.
Read MoreWith the cost of health insurance ever rising, Americans are longing for better options.
Read MoreBy reevaluating and revising their benefits offerings, employers can demonstrate how much they value their people.
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