Understanding healthcare benefits can be a confusing and frustrating task to the average consumer. But low healthcare literacy can lead to increased healthcare costs for both employers and employees.
Read MoreMany people are being met with surprise bills from coronavirus treatment that cost thousands or tens of thousands of dollars, as patients battle with their insurers.
Read MoreYour employees no doubt have a lot of questions about health care coverage right now, but here are the three big ones.
Read MoreNot surprisingly, employees are hyper-focused on their benefits right now due to the COVID-19 pandemic. Many are struggling to understand precisely how their health coverage works — what exactly is covered? How much of the cost are they expected to share? Where are they financially vulnerable? Others are looking for ways to enhance financial protection for themselves and their families should anything happen to them.
Read MoreEmployers may be offering resources to help workers understand, but that doesn't mean they're using them.
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